Payment Assistance Programs

The following programs and resources may assist households in paying their energy bills.

Low-Income Home Energy Assistance Program (LIHEAP)

LIHEAP provides heating and/or cooling assistance to qualified households through a one-time payment towards their gas or electric utility bill. There are two types of this payment:

  • Energy Crisis Intervention: electric or gas service has been or will be discontinued.
  • Energy Credit: assists households not in crisis but need bill payment assistance.

LIHEAP will make only one payment per year, directly to the utilities, for qualifying applicants. If you wish to apply for LIHEAP assistance, you may submit your LIHEAP application to the Community Action Agency that serves your county.

LIHEAP Income Limits for 2021 can be found in Income Guidelines and Tax Resources.

Aloha United Way’s 2-1-1 Hotline

Aloha United Way offers a free hotline that is available to call to learn more about statewide programs and non-profits that offer utility assistance. Call 2-1-1 for more information.


Important Notice:

These resources are advisory and for informational purposes only and may not be relied upon to determine available assistance. Contact the appropriate agencies and entities for additional information. The listings, associations, and contacts herein are provided for informational purposes only and are not meant to be all inclusive. The Hawaii State Energy Office does not endorse or certify the individuals, organizations, or agencies on these lists. If you are an organization or agency that provides energy financial assistance services and wish to be added to the content found in these following summary pages, we welcome you to contact us and provide your information for listing.

For comments or questions about the Energy Financial Assistance Resources, please contact the Hawaii State Energy Office at [email protected].